Business Support Manager (m/f/d)

Governance & Project Management Excellence
You establish, maintain, and continuously improve project management standards, governance frameworks, templates, and tools across the Integration Management Office (IMO). By ensuring consistent methodologies and reporting standards, you enable transparent and efficient project execution across the entire integration portfolio. 

Project Support, Compliance & Continuous Improvement
You support Project Managers in applying established IMO standards and integration procedures while conducting governance reviews, quality checks, and compliance monitoring. In addition, you identify opportunities for process optimization, capture lessons learned, and drive continuous improvement initiatives across the organization. 

Reporting, Digitalization & Portfolio Transparency
You own and manage IMO project management tools and reporting systems, ensuring high-quality portfolio transparency and decision-making. Through the digitalization and automation of governance and reporting processes, you contribute to greater efficiency and scalability.

Communication, Collaboration & Community Building
You define and coordinate internal communication formats such as newsletters, project updates, and community calls. Furthermore, you organize workshops, team events, and cross-functional alignment sessions that foster collaboration, engagement, and knowledge sharing across project teams. 

External Resource & Consultant Management
You coordinate the onboarding and integration of external consultants and project managers, ensuring alignment with IMO standards, governance requirements, and ways of working. Acting as a central point of contact, you support organizational integration, invoicing processes, and effective knowledge transfer between external and internal stakeholders.